RETURN AND EXCHANGE POLICIES
See below our policy for returns and exchanges. Click on each of the sections to display the information corresponding to each section.
Shopping at RDCARSHOW
- When you receive your order, inspect all packages for items such as remotes, manuals and cables, or any applicable accessories for the products ordered.
- If the merchandise is not installed immediately, please turn it on or play it. Be sure to save the shipping carton and carton and your packing material, in the unlikely event that you will need it for a return shipment.
Returns and exchange policies
- A return authorization is required for any exchange. Any product sent to us without a return authorization will be returned to the customer at their expense.
- We will issue an exchange as long as the request is made within 14 days of the dispatch date, the merchandise is returned in the same condition as when it was shipped, and is received in the original packaging material and with all its accessories, such as : remote control, cables, antennas, connectors, brackets and owner’s manuals. Returned merchandise will be inspected when it arrives at the warehouse and you will be charged for anything missing.
If the item was bought during a sale or other discount season at our stores, you’ll be evaluated to see if the return can be accepted. RDCARSHOW reserves the right to accept or deny a return request.
If the shipping if the product exceeds the $80, your request may be denied as the purchased item is heavy and required special handling, which affect the return and may cause damages during the transportation back to RDCARSHOW.
Note: Errors or oversights when ordering (wrong model, size, function, color, unit of measure [each, individual, pair, system]) or mismatched left or right speakers are the sole responsibility of the customer who accepts all costs. associates.
To return or exchange a product
- To initiate a return, send an email to “info@rdcarshow.com”. Our customer service representative will provide you with a Return Authorization Number (RA #) and instructions.
- Write down the RA # (RA # XXXXXX) in BIG, BOLD on the outside of the shipping box. If the RA # is not present in the body of the return address or clearly visible on the box, it will be rejected and returned to you.